Reservation Information

Reservations are always recommended, especially for weekends, but not required. Online reservations must be made at least 2 hours prior to arrival. Phone-in reservations must be made at least one day in advance. We recommend making large group or holiday weekend reservations at least one week in advance. Weekday reservations are usually not needed, but if you have a large group you should make a reservation a couple days in advance to guarantee availability.

There are two options for making a reservation.

Option 1 (Recommended):

Make an online reservation from our website by clicking the link below. Payment in full is required to make an online confirmed reservation. Please keep in mind that we operate rain or shine - No refunds due to weather.

Option 2: (Large Groups)

Phone-in a reservation to 800-270-8808. Groups or individuals that do not want to pay for their trip at the time of reservation may call in a reservation. Phone-in reservations still require a credit card to guarantee the reservation, but we will wait to process the card until the day of your trip. Terms of the cancellation policy still apply. Please keep in mind that we operate rain or shine - No refunds due to weather.

Online Reservation Cancellation and Rain Policy:

Cancellation 3 days prior to the trip date - Full refund.
Cancellation within 3 days of the trip date - 50% refund.
No-show or same-day cancellation - No refund.
We operate rain or shine - there are no refunds due to weather. The following options are available if it is raining here on the day of your trip.

    1. Since we operate rain or shine, you can come out and take your trip.
    2. You may reschedule your trip for any available date this season.
    3. You may cancel. Canceling your trip results in a rain check which will be held on your account and applied to your next trip this season.

Phone-in Reservation Cancellation and Rain Policy:

Cancellation 3 days prior to the trip date - No charge to the credit card.
Cancellation within 3 days of the trip date - 50% of the rental fee will be charged to the credit card.
No-show or same-day cancellation - 100% of the rental fee will be charged to your card.
We operate rain or shine - there are no refunds due to weather. The following options are available if it is raining here on the day of your trip.

    1. Since we operate rain or shine, you can come out and take your trip.
    2. You may reschedule your trip for any date this season without charge to your credit card.
    3. You may cancel. Canceling your trip results in the full rental fee being charged to your card, but we will hold the charged amount as a rain check which can be applied to your next trip this season.

How to make a group reservation

Select a group leader to coordinate the group, collect funds and waivers, make the reservation and serve as the point of contact.
Determine how many people will be in your party.
Decide how much time you would like to spend on the river and pick out a trip from the Trips and Rates page.
Make an online reservation from our website by clicking the link below or by calling us at 800-270-8808 to speak to someone about your reservation. To save time, print out and completely fill in the Waiver/Release form prior to your arrival. (One per person, regardless of age!)

 

 

 

P.O. Box 473 | 8567 Stonewall Jackson Hwy. | Front Royal, VA 22630 | Local: 540-635-5440 | Toll Free: 800-270-8808 | Fax: 540-635-1574
Copyright © 2009-2015, Front Royal Outdoors, LLC. All Rights Reserved.